Have you ever received a samosa after a cab driver cancelled your cab ride? No, right. Try Abhishek Asthana’s trick next time and even if your driver refuses to come and pick you up, rest assured, samosas will surely reach your doorstep. Confused, what we’re talking about? So, here’s what happened exactly. Like most of us generally do, Abhishek Asthana (AKA @gabbbarsingh) also booked a cab but like some cab drivers generally do, the driver denied the ride and cancelled it. But even though their driver refused to do his duty, Ola charged Abhishek a cancellation fee. The general norm is that you drop a complaint and get your money back but Abhishek chose a different path and got.. free samosas.
After he was wrongly charged the cancellation fee, Abhishek simply wrote a witty tweet, which read, ” Yesterday, Ola charged cancellation fee even when the Driver denied duty, it’s like u ask “Samosa hai?” Shopkeeper says “No” & takes 10 Rs.”
Ola immediately took a note of this and quickly responded with not just a refund, but also actual samosas.
Yesterday, Ola charged cancellation fee even when the Driver denied duty, it’s like u ask “Samosa hai?”
Shopkeeper says “No” & takes 10 Rs— Gabbbar Singh Samosa (@GabbbarSingh) October 22, 2017
Charges reversed and sorry for the trouble. Now, where do we send the samosas?
— Ola (@Olacabs) October 23, 2017
Just make sure other people don’t have to ask to get their Samosa cash back 🙂
— Gabbbar Singh Samosa (@GabbbarSingh) October 23, 2017
As Abhishek mentions in one of his tweets, the company people called him to take down his address and this is what happened next:
3. And today I rcvd these at my door step. Well played @Olacabs 🙂 pic.twitter.com/3iRxv73gLf
— Gabbbar Singh Samosa (@GabbbarSingh) October 25, 2017
Meanwhile, Twitter was busy making other jokes and also, trying to help Abhishek with their solutions:
It’s like railway charging you for automatic cancellations of ticket in waiting after chart is prepared.
— saurabh (@SAURABH_28) October 23, 2017
Message on their twitter. Faced a similar issue and got the refund
— Niki Rachwani (@niki_rachwani) October 22, 2017
When driver denies duty, ask him to cancel from his end..
— Man Key (@HospitalBaba) October 22, 2017
Who would have thought you can get samosas and refund both, for a cancelled ride !
