Imagine ordering a cake from somewhere and receiving a message on the cake saying ‘No Garlic. Food must be spicy.’ You would be annoyed, right? That’s exactly what happened with Priya Iyengar, who ordered a cake from Zomato and received the cake with that message. She posted a photograph of the cake on her Twitter account. Even though Priya didn’t tag Zomato, they were quick to notice her tweet and acknowledge their mistake. Not just that, it is their response to her tweet that has won Twitter over.
Within 3 hours Priya had a new cake delivered to her by Zomato, rectifying their mistake in the sweetest possible way. They rectified it with an extremely sweet and witty message on the cake this time, taking the humour, of the entire situation, in their stride.
Priya’s initial tweet read “I ordered bday cake off Zomato.(didn’t specify message to be added) Bakers took generic instructions in my profile & ran with it, I guess.” The profile she’s talking about here is her Zomato profile, as she mentions in the tweets on the thread.
I ordered bday cake off Zomato.(didn’t specify message to be added) Bakers took generic instructions in my profile & ran with it, I guess pic.twitter.com/xo7iEZN1MU
— Priya Iyengar (@TweetAPriya) October 27, 2017
In no time, Zomato responded to Priya :
so the Zomato team kindly reached out to me with an explanation.. few chuckles were shared and matter closed.
— Priya Iyengar (@TweetAPriya) October 27, 2017
.@Zomato..aww, you guys.. thank you for the cake. PS. I saw what you did there with the message pic.twitter.com/WVfZgnCAuu
— Priya Iyengar (@TweetAPriya) October 27, 2017
That was indeed an extremely cute gesture on the part of Zomato . Even Twitter users couldn’t help appreciate them for a comeback so delightful:
This is even better
— Snehal (@musingsman) October 29, 2017
This is just such a cute story!
— Christine Pemberton (@christinedelhi) October 28, 2017
Funniest tweet of the day @DtPiyu
— Sumit (@metrilos) October 28, 2017
You can’t help but love Zomato man. This is why I continue to be loyal to Zomato despite it being more expensive!
— Prateeka (@PrateekaKamath) October 28, 2017
I loved their comeback even more!
— shruti (@flirtingshadows) October 28, 2017
Hahaha well.done @Zomato
— Kanchan (@SocialPaparazzi) October 28, 2017
(Also read: Bigg Boss 11: Hina Khan body-shames south Indian actresses, Twitter reacts angrily)
That was surely a ‘super sweet’ response !
